| FAQ |
| How long until I receive my report? |
| This depends on the report requested, the complexity of the business, and the availability of information. As a general rule, we aim to complete even the most complex reports within 6 weeks from their order date. However, if a customer orders a basic level report, for example, this may be completed in as little as 1 business day. |
| What happens if I do not like what the report says? |
| The reports are derived from the information provided from our customers, our independent current market research, and our industry and economic analysis. Our reports are comprehensive and provide reasoned conclusions based on this information. We provide a 100% Satisfaction Guarantee to ensure we provide value to our customers. If you are not happy with your product, we want to hear from you. We will be working with you until you are satisfied. |
| How do you know so much about my business? |
| By applying our sector specific expertise and collective experience to information, research, analytics and market data. We utilize our extensive connections and sophisticated proprietary database to leverage our diverse team of leading analysts, researchers and valuators. |
| How does the process work, do you visit my business? |
| With our sophisticated platforms and secure data transfer facilities, we are able to produce your deliverables without the necessity of an on-site visit, saving you both time and money. Our process varies depending on the complexity of the product ordered. In general, there are 5 main points of contact during this process: Engagement Contract, Information Request List, Progress Updates, Product Delivery, Feedback. |
| What does it cost? |
| Please see the pricing chart under each product. All of our fees are stated upfront, there are no hidden fees or commissions. |
| How do you get the information you need to complete the reports? |
| Our customers provide us the information we need about their businesses and needs which provides us with the context for all of the other information we gather. All other information, whether its the identification of investors, comparables for the valuation itself, or industry, competitive, or economic analysis is derived from our proprietary databases and purchased from highly regarded external sources. |